Forum Discussion

MTViewer's avatar
MTViewer
New Contributor
4 years ago

Contour box

Ok so, when we were forced to move to contour TV and get a new box, why are they charging me $10 a month for the Contour box? Does this charge ever go away?  We dont even use the Contour features-like voice control- so is this even necessary?

  • BenS1's avatar
    BenS1
    Former Moderator
    4 years ago
    Hi @MTViewer
    I know how important it is for you to have your billing questions addressed. Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. Please contact us via email at cox.help@cox.com with your full name/full address and reference this post. Thanks.
    Ben S.
    Cox Support Forums Moderator