Forum Discussion

Billy_Bob's avatar
Billy_Bob
New Contributor
12 months ago
Solved

Contour box need to be plugged in?

My master TV finally died after 18 years of service. In preparation for the replacement TV, I unplugged my Cox Cable Contour device. The next day my other TVs died also. Is there a connection between...
  • CurtB's avatar
    CurtB
    12 months ago

    If the other TVs aren't damaged but have no signal, they probably use client boxes that require the host Contour box you unplugged to be plugged in and connected.  Power off all boxes.  Reboot the host first.  When that finishes, power on the client boxes, one at a time.

CurtB's avatar
CurtB
Valued Contributor III
12 months ago

If the other TVs aren't damaged but have no signal, they probably use client boxes that require the host Contour box you unplugged to be plugged in and connected.  Power off all boxes.  Reboot the host first.  When that finishes, power on the client boxes, one at a time.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    12 months ago

    Could you inform me which boxes use this technique? I thought only Whole Home DVRs used MoCA for DVR service to the client box. I didn't know it actually used the host box to stream TV. 

    • Bruce's avatar
      Bruce
      Honored Contributor III
      12 months ago

      Each client uses 1 tuner on the host.  Dustin explains it well.

      forums.cox.com/.../66774

      • WiderMouthOpen's avatar
        WiderMouthOpen
        Esteemed Contributor
        12 months ago

        That talks about DVR service, not normal TV service, but maybe that is implied? Either way, good to know.