Contour and Paramount+
Why is Cox advertising Contour being able to support Paramount+ yet there is NO WAY to apply the TV code to a website activator??
Forum Discussion
Hi Crystal,
I just wanted to chime in that I also have this exact same problem. I've emailed support as mentioned above and am waiting back for a response.
In the meantime and knowing that support responses can be glacially slow, I thought I'd try clearing the cache on my Contour 2 box. How would I do that? I can't find anywhere in the settings section of my Contour 2 box to do this?
I did try logging out, resetting the DVR, and logging back in (multiple times) but to no avail.
Help!
Contour button > Settings (gear icon) > Privacy > Clear Cookies and Local Storage Data
I'm not implying this will work because I'm sure others have done this to get P+ to function without ads.
I've just started getting ads on YouTube for the first time. I didn't know Cox advertised on YouTube. Do they? Or is Cox just cheaply interrupting my experience on YouTube? These ads are only persuading me to subscribe to Verizon.
Thanks, Bruce! I was able to clear the cache.
Unfortunately, that didn't do the trick either. It's definitely a Cox problem. The 4-minute ad blocks only happen when I'm viewing from the Cox Contour 2 box. I can view shows on my computer sitting next to the DVR box ad free with the same premium account. But, who wants to watch shows on a 15.6" screen when the 75" TV is right there!
There are several of us having this problem so Cox definitely needs to put their heads together with Paramount+ to figure out why their services can't communicate/honor the premium account settings correctly.
Did you have both Paramount Premium and Essential subscriptions and as of now, both subscriptions have/had the same commercials? If so, yeah, either Cox or Comcast messed up something. Cox licenses Xfinity X1 from Comcast, so it'd be interesting if Xfinity subscribers have the same issue.
