Forum Discussion

CNTR1USER's avatar
CNTR1USER
New Contributor
2 months ago

Contour 1 guide search function only returns on demand programs not future play date channels

The search function on both my Contour 1 boxes will on return programs in the On Demand directory - it no longer returns channels and future date entires so I can easily set my DVR recordings ? The s...
  • jy's avatar
    jy
    30 days ago

    Works fine now!

CurtB's avatar
CurtB
Honored Contributor

I can confirm it's not just an issue for the OP.  Search is limited to OnDemand for me too.

MariaL's avatar
MariaL
Moderator
2 months ago

We know how important it is to have the search feature on the Contour 1 guide working properly, and we’d like to investigate this issue further. Can you please provide examples of your search query and the search results? We want to make sure we understand what is happening so we can take appropriate action.

  • CurtB's avatar
    CurtB
    Honored Contributor
    2 months ago

    It's really not that hard to understand.  Cox TV (Contour 1) Search will find episodes of a program searched by name that are available OnDemand, but it won't find any instance of that program scheduled in the program guide to be broadcast in the coming weeks.  Pick any current TV program and search for it.  Results will be OnDemand episodes only.