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EBKellams's avatar
EBKellams
New Contributor
4 years ago

Continuing Pixelation Problems on Some Channels

We have struggled with Pixelation on some channels including MASN and NBCSN and multiple phone calls have not helped. No tech can visit for a week!  Not the response we hoped for especially during Covid lock-in when TV is essential 

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  • ColleenD's avatar
    ColleenD
    Moderator
    4 years ago
    EBKellams,

    We understand how important it is to stay connected to the things you care about, especially now. Please email cox.help@cox.com with your full name, complete street address, and the details of your concerns so that we can see if there are any openings available for you. Since it has been determined a visit is needed and appointment times are not something other Cox subscribers can help with this thread will be locked. We look forward to receiving your email so that we may continue to assist you.

    -Colleen
    Cox Forums Moderator