Forum Discussion
You will definitely lose your recordings if the box is replaced. You MAY lose your recording schedule, as well. I was told by a rep that you will lose your schedule if you change box models. But my FIRST box replacement was a different model, and I DID keep my schedule. My SECOND box replacement was the SAME model (as the second) and I LOST by schedule.
But... then again, it turns out my second box was coded in the system wrong. They had it coded as the same model as the first one.
I am SO happy so far with Sling TV. It is SO easy to set-up a series recording schedule. You can do it: on screen, in their iOS/Android apps or on the web. SO much easier to set-up a schedule on a big desktop or laptop screen or an iPad! I've been begging Cox for this for YEARS, but still all you can do online is to set the box to record an individual program (not a series). And, so, replacing a box is a painful experience of click, click, click.
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