Constantly freezing!😡
Why, why, WHY do programs I'm watching on Cox constantly freeze while watching? It's annoying!!! The picture will freeze and then by the time it unfreezes, it has jumped ahead in the program. Why? ...
Forum Discussion
I have had the same issues since around late January. They persist even today. Rebooting Contour modem helps; but the issue returns later.
Hi, there. I'm sorry to hear you're having issues with freezing programs. If a restart of the modem is a temporary fix, are you using wireless boxes?
We have both wired and wireless. My main TV is wired to the Cox router via CAT6 cable.
Alright, I understand. We would want to see your modem telemetry, in this case. Please email us at Cox.Help@cox.com with your name, address, and a copy of this forum message. I'm glad to assist you.
