Connection issues

Question

I plug in a Cox contour box and the box works fine . I than tried a Cox mini box and it will not work. It says no connectivity. What could be the problem ?&nbsp;

allan · Answer

Hello Rody. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com&nbsp;

curtb · Answer

Make sure the HDMI cable from the mini box to the TV is properly connected, your TV input source is set to HDMI and the TV (using TV remote) is set to channel 3.