Forum Discussion

Mr__Nobody's avatar
Mr__Nobody
New Contributor
2 years ago

Closed Captions on Channel 4

Closed captioning is turned off in settings, but channel 4 is still showing closed captioning.  I think it's being broadcast that way.  Is everyone else seeing this?

  • CurtB's avatar
    CurtB
    Valued Contributor III

    Before you contact Cox or the guy in charge of the 1000 monkeys, you might see what happens after you reboot your cable box.

  • CurtB's avatar
    CurtB
    Valued Contributor III

    @Mr. Nobody

    if you manage to find your way back here, you should know that this is a user forum with contributors living in multiple states across the U.S.  Your "Channel 4" will not be the same for most of the people who read this.  If you're going to ask for channel specific information, you must specify your market, i.e. the city where you live, and the channel call letters.  A better choice would be to contact cox.help@cox.com.

    So, to answer your question.  No, everyone else is not seeing that.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    If emailing Cox leads no where, try this contact;

    M.R. Rehberg 
    Manager, Closed Captioning 
    Cox Communications, Inc. 
    1400 Lake Hearn Dr. 
    Atlanta, GA. 30319
    Email:
    closedcaption@cox.com
    Phone:
    (888) 278-6660
    Fax:
    (404) 847-6257

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    Make sure Closed Captioning is ALSO off on your TV Settings.