Forum Discussion

TalonOnCox's avatar
TalonOnCox
New Contributor
5 years ago

Channels mixed up Nationwide

Nearly all channels are mixed up in the guide, recordings are not working, and it has been broken since Saturday, Aug 8. I understand this is a national problem affecting millions of Cox customers. This should be a simple fix. Why has is not been fixed yet, and when can we expect it fixed?

  • StephanieS's avatar
    StephanieS
    Moderator
    5 years ago
    TalonOnCox

    Hi, please send an email to cox.help@cox.com and include your name, address and a reference to this Forums post so we can take a look and see what's happening. Thanks!

    StephanieS
    Cox Forums Support Moderator