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TalonOnCox's avatar
TalonOnCox
New Contributor

Channels mixed up Nationwide

Nearly all channels are mixed up in the guide, recordings are not working, and it has been broken since Saturday, Aug 8. I understand this is a national problem affecting millions of Cox customers. This should be a simple fix. Why has is not been fixed yet, and when can we expect it fixed?

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  • StephanieS's avatar
    StephanieS
    Moderator
    TalonOnCox

    Hi, please send an email to cox.help@cox.com and include your name, address and a reference to this Forums post so we can take a look and see what's happening. Thanks!

    StephanieS
    Cox Forums Support Moderator