Cannot connect internet to TV.
Yesterday I was on Twitter with a Cox rep. Person indicated my network correction was incorrect, had a previous cable company, Network showed ATT....She stated she was going to reset my modem, never ...
Forum Discussion
Cox has really gone downhill. Came home Friday and everything was off because if some ** they did in the area. After hours n the phone, they will come out 6 days later to find out what they screwed up. This is my 5th outage. Their response to help customers is utterly ridiculous...... My neighbors in the same condo have ATT and they are always on and have great reception. No problems on customer support. When I get a chance I am switching in a heart beat... Cox is horrible.... when asked about some outage they said they did not have to divulge information to customers... screw COX
Hello Coxisajoke,
Thank you for reaching out to Cox Forum Support. I truly apologize that the services are not working properly and that we have not fully resolved the issue. We can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks
Karen
Cox Support Forum
Thank you for reaching out to Cox Forum Support. I truly apologize that the services are not working properly and that we have not fully resolved the issue. We can take a look into your account. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks
Karen
Cox Support Forum
