Solved
Call from "Cox Service"
Just completed a call from a representative about upgrading the software on my Contour DVR because it is incompatible with some new service. The call came in on 412-256-3820 and identified as potenti...
Security deposit...for what? Cox already bills us for the upcoming month so there are no security deposits. It was a scam. Good job to hang up.
As far as upgrades, I think the only recent one has been Cloud Storage but if we're renting a DVR, we'd just swap the box at a Solution Store.
Great info!
Also...if it was a legitimate call...Cox is implementing STIR/SHAKEN so the number would have been preceded with a "
" for Verified caller. You can just assumed no "V" is not legitimate.
