I had similar issues that drove Cox and me mad for several months. After about 10 service calls and twice as many calls with support, the next guy I spoke to, who really knew what to look for, found a bad channel in large panel that fed my neighborhood. To my knowledge mine was the only home having issues. They fixed that issue and never had any of the frustrating symptoms of a weak digital signal again. Note that all measured levels my cable boxes were within acceptable limits, but that big panel was still serving up horrible internet speeds and enough picture freezes to lower the world’s ambient temps.
thanks. I suspect Cox cable issue on this street. My cox cable tap is box above ground with only one other house attached.
Becky, going to check all wiring inside house first and then if still have problem would appreciate Tech checking out at street: levels, etc.. I will let you know.
