Forum Discussion

crystal6's avatar
New Contributor
3 years ago

Bally Sports channel not showing live nhl game

Just announcers talking about basketball.

But the game I want to see is in progress via a web browser on my iPad.  Why does the NHL game show up on my Contour TV guide, but all we get on TV is the basketball chit chat while the game is live streaming on a web browser on the Ballysports dot com? 

5 Replies

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  • CrystalS's avatar
    Former Moderator
    Hello @Crystal6,

    I am so very sorry to learn of your TV troubles and I'd like to help. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at Provide us the name on the account with the complete service address with a link to this thread so we can get started.

    Crystal S.
    Cox Support Forum Moderator
    • crystal6's avatar
      New Contributor

      Thank you for your reply.  Is it an issue with certain locations?  We are in Las Vegas. 

      • MichaelJ's avatar
        Hi Crystal6, I have not heard of this as an issue area-wide. If you are getting the signal on other devices, it may be an issue with the cable box, the outlet, or something else yet to be determined. -Mike