Forum Discussion
What are the audio options of your "small Cox box?" For example, Contour button > Settings (gear icon) > Device Settings > Audio > HDMI Audio Output...and you'll notice 3 settings: Stereo, Auto Detect and Expert Mode.
Auto Detect allows Contour to negotiate the audio format with your TV. Expert disables negotiation and Contour just transmits the raw audio data to your TV to process, decode and separate. You may need to toggle between the 2. i would assume Expert mode.
Doesn't the Sonos have a Lip Sync control feature?
- Marcust9994 years agoNew Contributor
Hey Bruce - Thanks for the reply.
Yes my box has those 3 settings. Using the "stereo" setting seems to last the longest - a few min - but then the audio gets out of sync.
There is no lip sync control. From Googling further, this appears to be somewhat of a common issue between Samsung TV"s and the Sonos Playbar...I'll keep digging as I doubt Cox support can do much, if anything.
- Bruce4 years agoHonored Contributor III
Okay...now check the audio setting on your TV. You don't want either Contour or your TV to process any audio data. Just feed the raw audio to your Sonos.
- Marcust9994 years agoNew Contributor
Yep. I actually just set the TV to output just normal Stereo and it seems to be in sync. I'll keep and eye on it. Thanks!
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