Allan, sorry I have not gotten back to you. As often the case with intermittent problems, it has not recurred over the last two days so I have not yet been able to confirm any error messages. I'll come back when the video display issue returns.
Allan, the video on my Contour 2 TV finally failed again today and I can now confirm that no error messages were displayed. Only the time is shown on the LED display. I tried to upload a picture of the display but couldn't figure out how to do that. "Insert Image/video/file" asks for a URL but the image I want to upload is just a file on my Mac.
CurtB - this does not seem to work for me. I previously joined and there is no "click to join" at the bottom of my screen. My only options under Insert Image/Video/File is "From URL" or "From Community." And I was not able to paste a photo from my computer that I had copied into the clipboard.
Hello, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at email@example.com personally. Provide us the name on the account with the complete service address with a link to this thread so we can get started.