Forum Discussion

jeffyoung1's avatar
jeffyoung1
New Contributor
5 years ago

Arris XG1v3 intermittent blank video on startup

About half the time when I turn on my Arris Contour 2 DVR the video is blank: actually a pixelated, checkered, multi-colored blank page.  The sound is fine.  I can change the channel or try to go to ...
Allan's avatar
Allan
Moderator
5 years ago
@Jeffyoung1, Do you get any error messages when this happens? -Allan, Cox Support Forums Moderator.
jeffyoung1's avatar
jeffyoung1
New Contributor
5 years ago

I don't think so but I'll double-check and confirm.

  • BenS1's avatar
    BenS1
    Former Moderator
    5 years ago
    @JeffYoung1,

    Do you know if your box is turned on during the times that the daily up-date is set up to automatically download?


    Ben S.
    Cox Support Forums Moderator