Forum Discussion

Kevin_S_'s avatar
Kevin_S_
New Contributor III
2 years ago

APPLE TV APP NOT WORKING ON CONTOUR BOX .

Hello, Ran out of ideas so figured I’d give this forum a try. Last night I tried to use the contour voice activation remote control to pull up Apple TV app  on my tv. The apple logo appeared like n...
  • ChrisJ2's avatar
    ChrisJ2
    2 years ago
    Hi, Anteloper. Here are some steps to try for your Apple+ issue on your Contour receiver:
    -Click on the Contour button on the remote.
    -Select the setting icon on the far right lower bottom of the screen to go into the settings
    -Arrow down to highlight and select privacy.
    -Arrow down and select Locally stored data
    -A box will appear on the tv screen asking if you want to clear local storage. Click "OK"
    Let us know if that helps. - Chrisj - Forums Moderator
cbland's avatar
cbland
New Contributor

I have the same problem with Apple TV app on contour box. I called Apple I called Cox I called Samsung Samsung put a new Apple TV app on but I have to access it with the Samsung device. I found out this morning from Cox cable that it's an apple problem and I have talked to Apple a couple days ago and they are working on fixing the problem between there in Cox contour boxes and apple

mastercutty's avatar
mastercutty
New Contributor II
2 years ago

Yep, that's what I'm doing, just using the Samsung Apple TV app, which works fine, just a few extra steps.