Anyone else having problems tuning in to hbo and showtime?
Problems tuning into hbo and showtime?
Forum Discussion
Hi @Drhino
I know how important it is for you to be able to watch content on your premium channels. There are no known issues for HBO and Showtime at the moment, I would recommend using the Cox app to reset your boxes (links below). Or you can hit the A button on your Contour Remote and do a System Refresh. If none of those work then you may need to reach out to us to schedule a technician visit. You can email us at cox.help@cox.com with your full name and address.
www.cox.com/.../rebooting-your-equipment-with-the-cox-app.html
www.cox.com/.../resetting-your-cable-receiver.html
Ben S.
Cox Support Forums Moderator
I know how important it is for you to be able to watch content on your premium channels. There are no known issues for HBO and Showtime at the moment, I would recommend using the Cox app to reset your boxes (links below). Or you can hit the A button on your Contour Remote and do a System Refresh. If none of those work then you may need to reach out to us to schedule a technician visit. You can email us at cox.help@cox.com with your full name and address.
www.cox.com/.../rebooting-your-equipment-with-the-cox-app.html
www.cox.com/.../resetting-your-cable-receiver.html
Ben S.
Cox Support Forums Moderator
