Forum Discussion

John2222's avatar
John2222
Contributor II
4 years ago

All DVR recorded shows start 1 minute early and ends 1 minute early

This started a couple weeks ago.  For example, Good Morning America shows it will record on DVR from 7:00 to 9:00 am every day.  But when I go to watch it, I see a minute of the program before GMA, t...
b3d's avatar
b3d
New Contributor

I have been having the same problem along with general lag on using any controls. Today I tried a reboot to fix and now my cable box will not reboot and missing baseball game. Chatted online to try to fix. They tell me I need a $75 service appt. I guess that's what you get for $200 per month. 

JonathanJ's avatar
JonathanJ
Former Moderator
4 years ago
@B3d


Depending on the root cause of the issue, there may be a charge associated with the visit. If the issue is due to Cox equipment, or signal delivery, this fee will be waived.

Jonathan J
Cox Moderator