Forum Discussion

John2222's avatar
John2222
Contributor II
4 years ago

All DVR recorded shows start 1 minute early and ends 1 minute early

This started a couple weeks ago.  For example, Good Morning America shows it will record on DVR from 7:00 to 9:00 am every day.  But when I go to watch it, I see a minute of the program before GMA, t...
DavidA2's avatar
DavidA2
Former Moderator
Hi John2222,

I can certainly understand your concern regarding the recordings. This is the first I have heard regarding that issue. We would be happy to look into that with you. To do that, we ask that you email us at cox.help@cox.com with your service address and a link to this forum post.

David
Cox Support Forum Moderator
John2222's avatar
John2222
Contributor II
4 years ago

Done.  I just emailed info and link.  Note same problem has been reported in the past, but I didn't see what the resolution was if any.