Which Cox employee wants a promotion?
This requires a new thread to get the attention of as many Cox employees as possible.
If you take this suggestion to management, I guarantee you will be rewarded.
Stir/Shaken is a failure. The n...
Forum Discussion
Hi Hammer, call spoofing is an industry problem, not just a Cox problem. The industry has been working to find a solution for many years.
STIR/SHAKEN is a framework of interconnected standards. STIR/SHAKEN are acronyms for the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) standards. This means that calls traveling through interconnected phone networks would have their caller ID "signed" as legitimate by originating carriers and validated by other carriers before reaching consumers. STIR/SHAKEN digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a call is in fact from the number displayed on Caller ID.
We understand your frustration and appreciate your feedback. While we continue to work on solving the call spoofing problem, stay abreast of the latest FCC recommendations regarding spoofing at https://www.fcc.gov/spoofing. -Becky, Cox Support Forums Moderator
STIR/SHAKEN is a framework of interconnected standards. STIR/SHAKEN are acronyms for the Secure Telephone Identity Revisited (STIR) and Signature-based Handling of Asserted Information Using toKENs (SHAKEN) standards. This means that calls traveling through interconnected phone networks would have their caller ID "signed" as legitimate by originating carriers and validated by other carriers before reaching consumers. STIR/SHAKEN digitally validates the handoff of phone calls passing through the complex web of networks, allowing the phone company of the consumer receiving the call to verify that a call is in fact from the number displayed on Caller ID.
We understand your frustration and appreciate your feedback. While we continue to work on solving the call spoofing problem, stay abreast of the latest FCC recommendations regarding spoofing at https://www.fcc.gov/spoofing. -Becky, Cox Support Forums Moderator
Hi Becky- Thanks for responding.
I am aware of STIR/SHAKEN, better than many Cox employees.
Please carefully read what I posted above..
Cox needs to do better than the failed STIR/SHAKEN. Cox has to create new helpful technology. Which would take very little effort.
Again, please consider sending my solution to upper management: Solution is to have an optional PAID by the consumer new program. Wherein Cox blocks all calls that originate from a foreign country that use a US number ID.
It would create more revenue for Cox, and more importantly it might drastically reduce foreign spoofed calls.
thanks...
