What does this really mean?
To our customers,
We are currently experiencing technical difficulties to to load your profile. We are aggressively working to resolve this issue as quickly as possible. Your ability to access the Internet and other parts of this site is not affected.
With highest regards,
I periodically get this when trying to access Phone Tools. It seems fairly obvious that this is a standard page that comes up when there are server issues with Phone Tools feature that cause delays and not something prompted by an identified problem that's being worked on- let alone "aggressively". It is fairly obvious that this is a standard error message and frankly it's a tad insulting.