What’s going on with phone tools?
My phone is showing I have messages but when I go to the Cox website it keeps showing an error message all day long. I can’t access phone records or messages. Anyone else in RI having this problem? I...
Forum Discussion
I noticed something else kind of weird. I mentioned earlier that if you click to open Call History, then click on the "Voice Mail (0)" button, entries will be listed for voice mails that you have in call history. If you then click the "Missed (0)" button in the middle, the same number of random, missed call entries will be displayed as voice mails that were previously displayed. Clicking the "Missed (0)" button first doesn't list any entries. Clicking "All" never lists call history entries.
BTW, I hope you got your ticket number. It always helps to have it for follow-up communication with Cox.
