Voicemail won't pick up
What would cause my voicemail to not pickup on some incoming calls that say unknown caller? Some unknown incoming calls do go to the voicemail but not all of them. The ones that don't go to the voi...
Forum Discussion
Use 'Call Screening'. After receiving one of those calls, from a dial tone, press *60, 2 and #. That will block the last number that called. You can block up to 25 numbers.
You can also use 'Call Blocker' in Voice Tools
Settings > Spam Blocker: Customize > To block all spam, select "Block" for all three categories.
Incoming calls from blocked numbers won't ring your phone but will be logged in 'Call History'.
Yes I know how to use this but I'm trying to figure out why these calls won't go to my voicemail like all my other calls do.
Cycle Voice Tools settings. Change Spam Blocker settings and press Save. Then change settings back and press Save again. If that doesn't work, put your phone down and use a computer. If that doesn't work, change 'Send to Voicemail' to 'Block'. I know that works.
Makes no sense to me because all calls should go to the voicemail regardless of what they are. (Correct)?
Hi, there. I'm really sorry about the issues you've had with your voicemail service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're glad to look into this for you and help out in any way we can.
