Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Voicemail email notifications

I'm curious if anyone can get the voicemail email notifications to work or if they aren't working for anybody?
CurtB's avatar
CurtB
Valued Contributor III

Voicemail email notifications used to work, but it's been a minute.  When I've activated that option in Voice Tools settings recently, it just gets turned off.  Cox should fix it or remove that option. 

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

That's exactly what is happening when I try to activate it as well.

  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 years ago

    Give Cox a nudge.  Send them a heads-up email.

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      I've been emailing them all day about this issue so time will tell.  They are aware that we have this problem with the email notifications 🤔

      • JuanC's avatar
        JuanC
        Moderator
        2 years ago

        Hello DRVEGAS,

         

        I'm sorry to hear that you are having issues with your voicemail email notification. May I ask what email address have you been reaching to get support? 

         

        Cox Forum Moderator