Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
6 months ago

Voicemail email notifications

I'm curious if anyone can get the voicemail email notifications to work or if they aren't working for anybody?
CurtB's avatar
CurtB
Valued Contributor III
6 months ago

Voicemail email notifications used to work, but it's been a minute.  When I've activated that option in Voice Tools settings recently, it just gets turned off.  Cox should fix it or remove that option. 

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor
    6 months ago

    That's exactly what is happening when I try to activate it as well.

    • CurtB's avatar
      CurtB
      Valued Contributor III
      6 months ago

      Give Cox a nudge.  Send them a heads-up email.

      • DRVEGAS's avatar
        DRVEGAS
        Valued Contributor
        6 months ago

        I've been emailing them all day about this issue so time will tell.  They are aware that we have this problem with the email notifications 🤔

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor
    6 months ago

    Try it again because sometimes I can get it to work and sometimes I can't get it to work.  This is very confusing 🤔

  • DRVEGAS's avatar
    DRVEGAS
    Valued Contributor
    6 months ago

    Do your transcripts work or is it just the email notifications that don't work?