Forum Discussion
WiderMouthOpen
Honored Contributor III
Sounds like you are having a few problems with your phone system. Have you called Cox and had their Telephone Test Desk have a look?
DRVEGAS
8 months agoValued Contributor
Yes I have but they have no idea how to fix this issue.
- WiderMouthOpen8 months agoHonored Contributor III
Did you just talk to Tier1 or did you actually have a ticket opened with Test Desk(TD)? It's been a while since I have worked at Cox so not sure if they have a TD still but it is worth a try.
- DRVEGAS8 months agoValued Contributor
They opened a ticket for this error but they still have no idea how to fix it.
- Becky8 months agoModeratorHi Everyone, we're investigating why voice mail email notification aren't working. I'm sorry this issue has caused so much frustration! I appreciate your patience as we work to restore this feature. -Becky, Cox Support Forums Moderator