Forum Discussion

stinkfoot63's avatar
stinkfoot63
Contributor II
6 years ago

Voice Tools repeatedly down

I try to log in to track phone activity and I keep getting a page urging me to sign up for the service.  What gives?
stinkfoot63's avatar
stinkfoot63
Contributor II

Finally got in... unable to view or adjust settings as well as view phone history... "technical difficulties" as well.  A little heads-up from Cox would be nice- my sense is that either the system is down or there's upgrade work related to switching platforms.  

If Cox had the slightest regard for its paying customers I wouldn't be posting this- I'd have already been informed.

dward5665's avatar
dward5665
Contributor
6 years ago

I live in Arizona and it took 4 or 5 tries to finally get in.

  • stinkfoot63's avatar
    stinkfoot63
    Contributor II
    6 years ago

    The last time I got in everything seemed to be working... gonna test it again in a bit...

    Edit:  It seems to be up.

    • dward5665's avatar
      dward5665
      Contributor
      6 years ago

      I just tried it again and get the "technical difficulties" blurb.

      • stinkfoot63's avatar
        stinkfoot63
        Contributor II
        6 years ago

        Me too... seems intermittent.  No explanation from Cox.  As usual us customers can just twist in the wind.