I didn't know there were levels of spam calls. Spam calls are like milk: it's either not spoiled or spoiled. It's binary. It's either unsolicited or not. Medium risk? Is there also an Extra Medium risk?
I don't think they're flagging numbers "retroactively" but instead just updating the status. If you get a call from a number, the number gets logged in your history. Cox probably hasn't determined if the number is a risk or not a risk. If Cox later determines the number is a risk, they'll update or upgrade or downgrade its status. Since the number is linked to your history, the status gets updated in your history.
If Cox later determines the number is a risk, they'll update or upgrade or downgrade its status. Since the number is linked to your history, the status gets updated in your history.
I don't think that's going to happen. Cox began including "None" in the "Spam Risk" column of all my incoming calls on 3/2/2023. No items before that day have a non-blank value. They only began including an actual risk assessment on 4/18/2023, the date of the announcement. That's the first day a non-blank value in that field was not "None". The only "Medium" was for a call that incorrectly appears in Call History as an outgoing call. So, there's another bug.
If Cox updated existing Call History, you would expect to see items before 4/18/2023 with a "Low" or "Medium" value. If you see that happen, let us know.
