TV Caller ID not working. . .again
My TV Caller ID has not working since 1/29/19. I've rebooted the STB and confirmed that the feature is enabled with the remote. This happened earlier this month (1/9/19) and was told by Cox Support t...
Forum Discussion
Hi Mamaluk,
That issue does currently affect Cox Digital Telephone customers. I apologize for the inconvenience this means for you. We appreciate your patience while we work toward repairing the issue. A fix will be implemented as soon as possible.
Erica
Cox Support Forums Moderator
That issue does currently affect Cox Digital Telephone customers. I apologize for the inconvenience this means for you. We appreciate your patience while we work toward repairing the issue. A fix will be implemented as soon as possible.
Erica
Cox Support Forums Moderator
This is why you need a System Status page on Cox.com. Lots of your customers are expending lots of their time trying to troubleshoot a service you quietly know is is broke.
I was told yesterday that there will not be a fix until Cox switches everyone over to the new voice everywhere platform. Don't know why I've gotten so many different answers in the past 3 weeks.
