Forum Discussion

WomanoftheTides's avatar
WomanoftheTides
New Contributor II
6 years ago

They can hear me but I can no longer hear them Part 2

My original post has been closed.  Problem still exists 4 months later.  I've been escalated and escalated with still no resolution.  Yesterday I got an email from the Field Supervisor that I am just...
Bruce's avatar
Bruce
Honored Contributor III
6 years ago

Your costs won't increase in all cases.  I think somebody at Cox confused something because the Technicolor CGM4141 does not have Cox Voice.  Your current combo device (DOCSIS, WiFi, eMTA) supports voice.

Are you renting the TG1682?

ktaylorg's avatar
ktaylorg
New Contributor
6 years ago

Yes, we are