Tel2 provides a dial tone but Tel1 does not.
I received an email that states that starting on 12/1/21 phones connected to the Tel2 connector of the modem will not be able to complete calls and that I should check my phone modem and move the ph...
Forum Discussion
Okay, I switched to Tel1 and did the power reset (power down for a few minutes then plug it back in). No dial tone on Tel1, but Tel2 is working. Then I tried the 'network" reset (via the Cox website) and again Tel1 does not work but Tel2 works just fine. Any ideas where to go from here?
Thanks for the info. The email from Cox made it sound like both Tel1 and Tel2 are active and that you just need to switch your connection. Not so. I will put in the request for re-provisioning (via email). Thanks!
