Tel2 provides a dial tone but Tel1 does not.
I received an email that states that starting on 12/1/21 phones connected to the Tel2 connector of the modem will not be able to complete calls and that I should check my phone modem and move the ph...
Forum Discussion
Okay, I switched to Tel1 and did the power reset (power down for a few minutes then plug it back in). No dial tone on Tel1, but Tel2 is working. Then I tried the 'network" reset (via the Cox website) and again Tel1 does not work but Tel2 works just fine. Any ideas where to go from here?
To tell the truth, I thought only 1 Tel port was operational on residential telephone modems and the 1 operational port was Tel1. I guess not.
There is only so much you can do without swapping it. I guess the only thing left is a Factory Reset. Unplug all telephones from the modem, stick something in the recessed hole and hold for 15 seconds.
