Forum Discussion

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

Spam blocker question

Does the spam blocker only work when nomorobo is activated?
Bruce's avatar
Bruce
Honored Contributor III

It's two different features.  You can enable one, disable the other, vice versa or none.

DRVEGAS's avatar
DRVEGAS
Valued Contributor
2 years ago

How do I enable or change the spam blocker settings without activating the nomorobo?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    I think the only choice is to either opt-in or out of Spam Blocker.  I'll have to log in my account to verify.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    Log in your Cox account > navigate to Voice Tools > expand Settings > Spam Blocker > Customize.  Not much in there but it's how you do it.

    • DRVEGAS's avatar
      DRVEGAS
      Valued Contributor
      2 years ago

      It's working now I had to select the settings I wanted and refresh the page a few times for some reason.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        2 years ago

        Is there a Save button beneath your Spam Blocker settings?  I opted to allow everything and then clicked Save.