Forum Discussion
www.cox.com/.../setting-up-nomorobo.html
Nomorobo is a third-party service that filters out unwanted automated calls. To activate Nomorobo, you must create a Nomorobo account, then enable the Simultaneous Ring through the Voice Tools (settings) using the Nomorobo phone number that is provided to you. Nomorobo screens the call to make sure it is valid, and if a robocall is successfully blocked, your phone should ring once. -Kevin M. Cox Support Forum Moderator
Have it- and it gets maybe 20% of the illegal harassment calls. It does not appear to work on spoofed numbers which are supposed to be illegal. My understanding of the law is that service providers are supposed to take a more active role in dealing with the problem- but I suppose like most new laws passed ostensibly to protect consumers, there's probably no teeth to the new law which amounts to another placebo button to placate a herd of gullible animals.
Because of the scale of the problem I keep all my ringers off... don't want to hear them at all... and by your response you've essentially said that Cox isn't doing a damned thing. It's illegal targeted harassment that has been going on for decades.
- Bruce5 years agoHonored Contributor III
Spoofing is not illegal. It's only illegal "...with the intent to defraud, cause harm or wrongly obtain anything of value." We can assume malicious intent, but we have burden to capture the intent...let alone to answer the call. Moreover, does the FCC have jurisdiction over Pedro, Hadji or Boris?
Courts do permit spoofing to law enforcement, doctors and domestic abuse victims. I've also noticed technicians spoof their private phones with the names of their employer's company.
Spoofing is allowed (tolerated) but as with any rule...emotional support animals...people will abuse it.
- JP_Sports5 years agoContributor
It’s just got to the point where I take the phone off the hook until 9:00 at night some days. Nomorobo is about as effective at blocking calls as weathermen are predicting the weather: it’s a crapshoot whether or not a call is going to get blocked. And it’s frustrating because all of the numbers seem to be from the same area code for me (Area code 475, which is a newer CT area code while most legit people still have 203 numbers in that area). It’s always a 475 2xx-xxxx number with either the name of the town, name unavailable, or anonymous. I think I’ve reported at least 200 of these types of numbers to Nomorobo, and they just keep coming through unabated like Ive never reported a number before. If I get 2 that aren’t blocked before noon, the phone goes off for the rest of the day. And yesterday, I got a call with the ID “1” that wasn’t blocked. If it weren’t for the ridiculous bundling, I just assume drop it because it’s essentially has the same function as an appendix.
- KevinM25 years agoFormer Moderator@JP Sports, can you please log in to nomorobo.com, and view the settings in "Your Phones?" To the right, there should be a green box that reads "protected." If it states "Not Protected," then this indicates that the nomorobo service is not working correctly. -Kevin M. Cox Support Forum Moderator
- JP_Sports5 years agoContributor
It says protected. So it’s just a failure of the product to weed out these calls
Related Content
- 3 years ago
- 7 years ago