Forum Discussion

RACHOU's avatar
RACHOU
New Contributor
5 months ago

SCAMMERS

How do you block an incoming number and restrict the same outgoing number. Mom is being scammed. Thanks

3 Replies

  • CurtB's avatar
    CurtB
    Valued Contributor III

    There are a couple of things you can do to block incoming calls.

    First, use Voice Tools to block spam callers.  https://voicetools.cox.com/

    Voice Tools > Settings > Spam Blocker: Customize

    The phone won't ring for blocked numbers, but they will appear in Call History.

    Second, use phone codes to block up to 25 selected numbers.  

    • When you hear a dial tone, enter *60
    • Press 2 to add phone numbers to be blocked.
    • Enter the number to be blocked and press # or just press # to block the last number.

     

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor

    I don't think you can block individual outgoing calls. Just curious, but why would you want to? Does the scammer ask your mom to call back?