Forum Discussion

Baywatcher's avatar
Baywatcher
New Contributor
7 years ago

Robo calls out of control

Hi, robo call frequency on Cox phone has greatly increased recently. I get 10-20 calls a day. Please make the necessary changes to enable "nomorobo" as soon as possible.
Becky's avatar
Becky
Moderator
Hi KenKK, Cox is currently in the process of upgrading all Cox Digital Telephone customers to a new voice platform. The new Cox Voice platform will provide Simultaneous Ring and allow customers to sign up for Nomorobo to block robocalls. Please watch the “News from Cox" section of your monthly statement for further details. -Becky, Cox Support Forums Moderator
KenKK's avatar
KenKK
Contributor
7 years ago

I just received a phone call yesterday from COX telling me my area is due for this upgrade this coming July.   I assume this is a no charge fix by COX?

Ken

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi KenKK, you are correct. There is no charge for the upgrade. -Becky, Cox Support Forums Moderator
    • msfitness's avatar
      msfitness
      New Contributor
      7 years ago

      When does Arizona get this new program?I hope in my lifetime!

      • Becky's avatar
        Becky
        Moderator
        7 years ago
        Please watch the “News from Cox" section of your monthly statement for launch information for your specific location. -Becky, Cox Support Forums Moderator