Forum Discussion

Baywatcher's avatar
Baywatcher
New Contributor
7 years ago

Robo calls out of control

Hi, robo call frequency on Cox phone has greatly increased recently. I get 10-20 calls a day. Please make the necessary changes to enable "nomorobo" as soon as possible.
KenKK's avatar
KenKK
Contributor
7 years ago

Boy can I second that.  Every day I have to go through my voice mail and delete them.  Its a real pain.

I don't answer the phone anymore unless I recognize the caller id.  My cell phone has a free call blocker.

This is getting out of control.  The Do Not Call List on line is useless.  I get more calls now than ever.

I hope COX can come up with some free technology to control it.

  • Becky's avatar
    Becky
    Moderator
    7 years ago
    Hi KenKK, Cox is currently in the process of upgrading all Cox Digital Telephone customers to a new voice platform. The new Cox Voice platform will provide Simultaneous Ring and allow customers to sign up for Nomorobo to block robocalls. Please watch the “News from Cox" section of your monthly statement for further details. -Becky, Cox Support Forums Moderator
    • KenKK's avatar
      KenKK
      Contributor
      7 years ago

      I just received a phone call yesterday from COX telling me my area is due for this upgrade this coming July.   I assume this is a no charge fix by COX?

      Ken

      • Becky's avatar
        Becky
        Moderator
        7 years ago
        Hi KenKK, you are correct. There is no charge for the upgrade. -Becky, Cox Support Forums Moderator