Forum Discussion

NanaLu's avatar
NanaLu
New Contributor
7 years ago

Robo calls - Why won't COX help my 90+ year old mother block them?

Other phone services offer NoMoRobo and other robo-call blocking services to their subscribers. Why doesn't COX? I kept track of my elderly mother's incoming phone calls last week. More than 90% of...
LatitiaS's avatar
LatitiaS
Moderator
7 years ago
Hi NanaLu,

Nomorobo requires a simultaneous ring feature which isn't available for residential telephone service. Cox does not currently offer simultaneous ring as it is required for Nomorobo to function. We do offer some great alternatives to help you block unwanted calls. I would be glad to go over them with you. If I may, please send me an email to cox.help@cox.com with the service address and your full name.
Be sure to periodically check your bill statement under the "News from Cox" category to view any upcoming changes.