Porting Home Phone
I made arrangements to have my home phone number ported over when I authorized my agreement to switch to cox cable. I was guaranteed that my number would be ported only to find out that they never made the official request with the other service provider to do so, so they took the lazy approach and just issued a new number.
This has cost my family hundreds if not thousands of dollars in lost revenue due to clients not having my point of contact information. I've been repeatedly promised that they would make it right...and they've repeatedly failed to do so. They say now that the number can't be ported and when I tried to make arrangements to cancel my service they tell me that I have a service agreement that will result in an early termination fee, which said termination is only as a result of Cox Communications failure to live up to their promise as agreed.
Having the home number ported was the only condition that I requested. I've spoken to numerous representatives with no success.
Cox Communications are full of Pirates who will say anything but not actually do anything other than cash your payments.