Phone tools call history still not working since Jan 8 after repeated calls & chats to Cox. Was told this is a nationwide problem which would be resolved in 72 hours. It was escalated higher up with ...
Hi Pam613, we are deeply sorry about the ongoing issues involving your call history. Our records indicate a representative contacted you yesterday and left a voicemail, to confirm a resolution. Can you please check to see if the issue is resolved?
If not, we will continue to take escalate this case until we obtain a resolution. -Kevin M. Cox Support Forum Moderator