Forum Discussion
jbearusa
6 months agoNew Contributor
Haven't had access to phone tools for most of the month of December. Is it safe to assume my bill will be reduced for lack of service?
DonWbus
5 months agoNew Contributor II
This is an ongoing issue for all of December. Been reported here and with support personnel. No resolution yet. Have not heard from Cox for over a week. My guess is this issue is not being actively resolved or addressed. Have not seen any compensation for loss of service on the bill either. Not expecting any more from them.