Allan said:
@stinkfoot63
Please send us an email with your full name, address, and the login that you are using to cox.help@cox.com so we can further research this issue on your behalf.
Thanks,
Allan - Cox Support Forums Moderator
Dearest and helpful Allan - Cox Support Forums Moderator Extraordinaire, the email was dutifully sent per your helpful and caring suggestion. I couldn't help but notice that a second, unsolicited discussion has been opened up about a very similar if not the exact same issue... a proxy error when attempting to access Phone Tools.
The thread was initiated by a user named "KenLasVegas". Now I'm not psychic or anything but my spidey senses tell me that he just MIGHT be located somewhere in Nevada... in one of its many, many metropolises and no where near where I am in Connecticut... so this could assist in the dutiful efforts of your Internet Contingency Mitigation Team as it works aggressively to resolve this issue as quickly as possible.
It warms the cockles of my heart knowing the selfless dedication being devoted by Our Fiend in the Digital Age® toward ensuring our internet experience is as smooth and carefree as possible.