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Jasper7321's avatar
Jasper7321
New Contributor

Phone plugged directly into modem and not working

I plugged my landline phone directly into modem and it still doesn’t work. Any help is appreciated.

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  • bearone2's avatar
    bearone2
    Contributor III

    did it ever work?

    if it never worked, cox has to setup/assign number over the phone!

  • Bruce's avatar
    Bruce
    Honored Contributor III

    Is this an initial request for landline service?  Meaning, you just ordered it.

    If this is a new install, there's some more steps to take.