phone not working with panoramic fiber modem
first, let's get some of the obvious questions out of the way. i am an advanced human and I have exhausted all other help options. needless to say; yes, I have turned it off and on, yes, I am plugged...
Forum Discussion
I don't know if Cox still requires this, but they used to mandate a "3rd-party verification process" when transitioning from Cox Digital Telephone to Cox Voice. The 3rd-party, Calibrus, is supposed to inform you about changes Cox made to your service on the new platform. It's absolutely hokey but I couldn't get Cox Voice service until I called Calibrus.
What you could do is send an email to cox.help@cox.com and ask if this process is still required. Include the following in the email:
- URL of This Post
- Full Name
- Complete Address
...or you can ask on Twitter or Facebook
- facebook.com/coxcommunications
- twitter.com/CoxHelp
When I converted my landline service, I remember needing 3 things:
- The eMTA
- A Tech to Rewire My Demarcation Point
- The 3rd-Party Verification Process
