Forum Discussion

HDTV_Guy's avatar
HDTV_Guy
Contributor
5 years ago

Phone modem signal levels

Is there a procedure where a homeowner can view phone modem signal levels? I'm fighting general signal level issue and this information can be helpful for troubleshooting.
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

The phone modem is technically an eMTA.  An eMTA is separate from a DOCSIS (coax) or an ONT (fiber) Internet modem.

I don't believe you can view logs for an eMTA.  DOCSIS or ONT...yes...at 192.168.100.1

If that IP doesn't work, provide the make of your modem.

  • HDTV_Guy's avatar
    HDTV_Guy
    Contributor
    5 years ago

    ok thanks. yeah.. no issues access my internet modem.