Forum Discussion

bkin57's avatar
bkin57
New Contributor
4 years ago

Phone call Claiming that the Server had a security problem that effect My computer.

Last Phone call was from (303)338-1778 SCAM  and claims they had a server problem last week and I need to reset my computer.  Want me to go to the computer and tell them some settings.

  • MichaelJ's avatar
    MichaelJ
    Moderator
    4 years ago
    Hi bkin57, are these calls purporting to be from Cox? You can report fraudulent tech support calls to the Federal Trade Commission (U.S. only) at www.ftccomplaintassistant.gov or to your local law enforcement agency. You may also sign up for the National Do Not Call Registry: https://www.donotcall.gov/ You may also setup NOMOROBO: www.cox.com/.../setting-up-nomorobo.html Thank you, we are here 24/7. -Mike
  • yak's avatar
    yak
    Contributor III
    4 years ago

    They didn't call you from that phone number.  They dialed you from a computer and spoofed the Caller ID.  The number doesn't show up in any of the scam-fighting websites.  You did the right thing by ignoring their request.  

  • bearone2's avatar
    bearone2
    Contributor III
    4 years ago

    it's spam, hope you weren't gullible enough to provide info!!