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RedSport00's avatar
RedSport00
New Contributor II
6 years ago

Phone - Voice Tools - for over 4 weeks - No History & No Settings

Phone - Voice Tools - for over 4 weeks - No History & Settings yields:  "We are currently experiencing technical difficulties to process your settings request. Please try again."    COX - Please fi...
Sold_but_never_'s avatar
Sold_but_never_
New Contributor
6 years ago

Fees and Charges of $13.95 on my phone service in addition to the taxes and the charge for the phone service.....are you serious Clark?

  • Sold_but_never_'s avatar
    Sold_but_never_
    New Contributor
    6 years ago

    also charged local sales tax and do not live in the city

    Executive escalation team said i needed to fill out a sales tax exemption.  they need fix their billing and ta

    system

  • Sold_but_never_'s avatar
    Sold_but_never_
    New Contributor
    6 years ago

    Spectrum pays all taxes and fees on customer's behalf.  too bad i moved...

    • Karen_R's avatar
      Karen_R
      Former Moderator
      6 years ago
      Hello Sold but never told,

      Thank you for contacting Cox Social Media. We can take a look at your account so that we have the issue fully resolved. Please send an email with this forum link, your full name, and address to cox.help@cox.com. We will reply back once we receive the email. Thanks

      Karen
      Cox Support Forum Moderator