Forum Discussion
BrianM
Moderator
It looks like we are already in the process of working on this for you. I see that you have an open ticket regarding this issue.
Brian
Cox Support Forum Moderator
Brian
Cox Support Forum Moderator
RedSport00
6 years agoNew Contributor II
Yes, Issue not resolved to date - Ticket is still open.
Hope to see Phone History restored very soon.
- Bruce6 years agoHonored Contributor III
Hasn't Cox been updating you on their outage for the past 2 months?
- KevinM26 years agoFormer ModeratorHi RedSport00, are you experiencing issues on the Cox Voice Everywhere App also or is the website (Voice Tools) only affected? -Kevin
- BrianM6 years agoModerator
Please test again and let us know if you are still not seeing the call history.
Brian
Cox Support Forum Moderator- RedSport006 years agoNew Contributor II
Not using the "App". Voice Tools" data continues to be unavailable (18 SEP) via Cox website. Issue began mid-June when Cox "upgraded?" Phone Tools software in my area. Several tickets have been opened and password changes made by Cox,- still Phone Tolls does not present current data.
- CrystalS6 years agoFormer ModeratorHello. All phone data can be seen on the Voice Everywhere app. You can still manage your phone settings at Cox.com. -Crystal Cox Support Forum Moderator
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